Privacy Policy
Last Updated: January 2, 2024
Thank you for choosing to be part of our community at Urban Golf Pro LLC (“Urban Golf Performance,” “UGP,” “we,” “us,” and “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information obtained from you when you interact with Urban Golf Performance, including but not limited to when you visit and use https://urbangolfperformance.com (“Website”) and our UGP locations (“Campuses”), and more generally our services (“Services,” which includes the Website, Campuses, and all products and services offered by UGP).
By using this Website, you are consenting to the collection, use, maintenance, and disclosure of your information as described in this Privacy Policy. If you do not consent to the collection, use, maintenance, and disclosure of your information as described in this Privacy Policy, please discontinue visits and uses of our Services immediately. If you have questions about this Privacy Policy, please contact us at info@ugp.la.
We reserve the right to update or modify this Privacy Policy at any time and without prior notice.
Scope
This Privacy Policy applies to personal information that is processed by Urban Golf Performance and all its Services.
Information Provided by You
Information provided by you can include:
Your name and email when you subscribe to newsletters or other marketing materials;
Your name, address, and credit card information when you complete a purchase;
Your name, phone number, email, and other details when you submit an online form;
Your name, age, gender, location, address, and social media handles when you participate in contests, sweepstakes, and other promotions on our Website, Campuses or social media channels;
Your name, email, phone number, gender, date of birth, address, and other details when you create a profile with us in-person or over the phone; and
Your name, address, phone number, email, work history, and other details when you submit a job application.
Information We Collect Automatically
When you use, visit or navigate our Services, we automatically collect certain information. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for internal analytics, reporting, diagnosing problems, planning initiatives, and optimizing purposes.
Cookies: We use “cookies” and similar technologies to collect information and support certain features of this Website. A cookie is a small text file that is placed on your hard drive by a web page server. Most browsers allow you to block and delete cookies, however, if you disable cookies from your browser, you may be unable to use all of the functionality of this Website.
Analytics: We also use Google Analytics, a web analytics tool that helps us understand visitor behavior and demographics on our Services. For more information about Google Analytics, visit https://marketingplatform.google.com/about/analytics/. If you do not want information about your visit to this Website to be sent to Google Analytics, visit https://tools.google.com/dlpage/gaoptout to get the Google Analytics Opt-out Browser Add-on.
Other Sources: We may obtain information about you from other sources, including third party services and organizations such as social networking platforms, to supplement the information you provided. Information obtained this way can include your name, user name, location, gender, date of birth, email, profile picture, and contacts.
How We Use Your Information
We use your information for a variety of business purposes, including to:
Provide information, products, and services you request;
Provide you with effective customer service;
Provide you with a personalized experience when using our Services;
Establish, manage, and administer your information and accounts;
Process your financial information and other payment methods for products or Services purchased;
Process and respond to job applications you submit;
Respond to communications you send to us;
Contact you about your account, our Services, and any policy updates;
Send you marketing newsletter and other communication you consent to receiving;
Improve our products and Services;
Improve our marketing and promotional efforts;
Establish and manage our relationships with vendors, contractors, and consultants;
Comply with any legal requirements or requests and prevent harm;
Perform analytics such as market research, trend analysis, and financial analysis; and
Fulfill all other purposes you consent to, are notified of or disclosed when personal information is provided.
Disclosure of Your Information to Third Parties
We may disclose of your personal information based on the following legal basis:
Consent: If you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: When it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: If we have entered into a contract with you and must fulfill the terms of our contract.
Legal Obligations: Where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: Where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigation in which we are involved.
More specifically, we may need to disclose of your personal information in the following situations:
Business Transfers: In connection or during negotiations of any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
Vendors, Consultants, and Other Third Party Service Providers: Where third party vendors, service providers, contractors or agents who perform services on our behalf require access to such information to complete that service (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts). Unless described in this Privacy Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Other Users: When you share personal information (e.g., posting comments, contributions or other content on our Services) or otherwise interact with public areas of our Services, such personal information may be viewed by all users and publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
How We Protect Your Information
UGP implements and maintains appropriate technical and organizational security measures appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information, we cannot guarantee the security of information provided over the Internet or stored in our databases and do not accept liability for breaches of security beyond our reasonable control.
Children’s Privacy
Our Services are not intended for children under the age of 13 (or other age as required by local law) and we do not knowingly collect personal information from children.
Do Not Track (“DNT”)
California law requires this Privacy Policy to address how we respond to DNT settings. At this time, please note that we do not respond to or honor DNT signals or similar mechanisms from browsers.
Access to Your Information
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information or delete it in certain circumstances. To request to review, update or delete your personal information, please contact us using the information listed at the bottom of this Privacy Policy.
Contact Us
If you have any questions, concerns, requests or comments relating to this Privacy Policy or any of our privacy practices, please contact us using the information below.
Urban Golf Pro LLC
3186 Airway Ave. Suite E2
Costa Mesa, CA 92626
info@ugp.la